Q: Do you Offer Combined Shipping Discounts?

A: Yes, we do unless an item is of a special nature. Please refer to our Auctions for the Discounts

Q: Do you ship internationally?

A: We ship to the following "Other Countries" ONLY

Q: How long does it take before you ship my order?

A: We ship all confirmed paid orders within 1-2 business  days if it is in the United States. Confirmed orders are not when you send the money,

On International orders sometimes it will take longer depending on various  issues including the number of correspondence if there are questions on unknown international restrictions, also there maybe extra paperwork of forms that may be needed to  process an order out of the United States. There are also other issues that are unknown or sudden changes with the carriers and even political or social changes that might arise that will effect commerce between the US & other Countries. The best thing to do is do deal with these matters with caution & patience.

Q: How will I know when my product has been shipped?

A: You will get confirmation via e-mail.

Q: What are your policies regarding refunds? Do you make any guarantees?

A: We guarantee all the items (Except CLOSEOUTS or items SOLD AS IS) we sell on eBay for Damage or Defects.. If for any reason you are unsatisfied with the product (Except CLOSEOUTS or items SOLD AS IS) that you received, please send an email to:  or send your message to our User ID via EBay stating the reason you are returning your purchase within 10 days of receiving your item(s). We will provide you with a Return Authorization Number and instructions on how to return your item for replacement or a Full refund. 

If you are returning a non defective or merchandise you change you're mind on. Shipping charges for the returned items are to be prepaid, we are not responsible for any shipping charges. Returns are subject to a restocking fee of $5.00 or 15% which ever is greater.

Q: I am not satisfied to the point where I feel compelled to leave you neutral or negative Feedback.

A: Bad feedback is a lose-lose situation for eBay buyers and sellers. . The best advice is try to work things out. You can always leave your feedback later on. Bad feedback without proper consideration is not in anyone's best interest.

Q: If I was sent the wrong item by mistake

A: Email us for a return authorization (RA) number and you will be given a full refund or exchange. In this case, we will send a pre-paid shipping parcel to return the item back to us at our cost.

Q: I have not received any replies from email I sent to you

A: Spam has become a big issue for us & also for your email provider. It is very common for email to get filtered to a spam box on our end or on your end without your knowledge. If you are not getting email from us within our business hours then spammers have probably interfered. The best way to resolve this is to try again:

How long does it take before you answer email? Our Hours are Monday-Friday 9am to 5pm M.S.T. We do not answer email after hours, holidays or weekend, but try to respond within1 business day.

Q: How long does it take before you answer email?

A: Our Hours are Monday-Friday 9am to 5pm Eastern Standard Time. We do not answer email after hours, holidays or weekend, but try to respond within 1 business day.

Q: Is all of your Sterling Silver genuine?

A: All our sterling silver jewelry is stamped .925 to assure silver content. Items that are stamped by hand are not as uniform as items that are cast. If you can not see the stamp, email us and we can tell you where to locate it. A jeweler's loupe may be needed to see the stamp clearly on items that are very small or intricate. It is illegal in the US to misrepresent metals that are used in making jewelry.

Q: Will your Jewelry turn my skin green?

A: We do take extra manufacturing processing steps as do the fine jewelers to prevent this problem, but no one can guarantee it 100%. Silver, in it's purest form, is too soft for use as jewelry, so jewelers combine it with nickel, copper, or newer Alloy's to provide strength and durability to the final product. This is called an alloy. Most people are not allergic to silver itself, but some people experience a skin discoloration in reaction to the nickel or copper in the alloy.

For this reason, in the past, silver products were often lacquered to prevent direct exposure to the skin. Our silver products are NOT lacquered, coated, or plated, so the alloy does come in direct contact with your skin.

Some people experience a skin discoloration in reaction to the alloy and are unpleasantly surprised when it occurs. Others however, see it as a positive. Studies have shown that silver and copper have healing properties which have been used to treat illnesses like arthritis.

According to dermatologists, the reaction varies depending upon your diet, skin ph and environment. Women, for instance may experience a reaction on some days and not on others. Your primary care physician or dermatologist is most qualified to answer questions of a personal nature regarding skin reactions to jewelry alloys. You may be able to ask for a skin test to determine if you will experience a reaction.

If you experience a skin discoloration, we would like to assure you that your ring is not fake, or made of low quality silver. In fact, quite the opposite is true. Our Jewelry is made with the standard .925 parts pure silver, per 1000 parts. This is higher in quality than German Silver, which contains only 900 parts pure silver. Our jewelry is solid, never plated, and is created by hand from a carved wax mold. If you have questions about
any piece of jewelry you purchase from us, we encourage you to ask a jeweler, chemist, doctor or dermatologist you know and trust.

Some people have taken their silver Rings to be lacquered while others have reported success by coating the surface with a thin layer of clear nail polish or polyurethane. (Please note that lacquered or polished items cannot be returned or exchanged.) We recommend you speak with your dermatologist or primary care physician before taking any steps, or for more information regarding copper and nickel alloy skin reactions.

When copper comes in contact with the environment, it begins the natural process of oxidation. Chemists would tell you that the surface copper is combining with oxygen. What it means for your jewelry is that it gets darker. Copper does reach a point when it is "fully oxidized" - it gets to certain dark color and does not get any darker. Sometimes, you'll also hear the term "patina" used - that's the bluish green color that copper gets when it is exposed to oxygen and other elements, such as sea water. Patinas can also intentionally be applied through chemical means

Q: Is your Silver Jewelry Always Bright in color & what is the difference when Sterling Silver is manufactured in different Metal finishing techniques?

A: Depending on the Design & style desired of Sterling Silver Jewelry , manufacturer's have  abundant ways to change the look of Sterling Silver. Some methods include a brushed satin finish which gives silver a softer look. Some Sterling Silver jewelry is plated with Rhodium which has an appearance of chrome. Other techniques are referred to as Antiquing or Oxidizing. It is hand worked to give silver pieces an antique look and to bring out the beauty of high and low relief areas through oxidation (this is very popular in vintage, marcasite, American Indian, Balinese and fine filigree designs to name a few)
We have been in business for 30 years and have sold millions of sterling silver rings with lots of satisfied customers. In the United States it is a Federal Offense to sell an item as real sterling if it is a fake.

Q. What does it mean when your Metal product is described as Antiqued, Vintage, Oxidized, Gun Metal, Stainless Steel or Hematite.

A. These are some of the names used in the jewelry trade to describe silver when it is not finished in a very bright process. Through out history there have been fads & styles that use Silver that is NOT BRIGHT because of the effect and feeling if will give fashion at the time. For an example if a silver chain or pendant are described as a gun metal or hematite the finished chain will have a very dark or almost black look to it. Vintage, Antiqued or Oxidized effect is a finishing process that the designer will use to blacken or darken the relief or crevices in the article to bring out the look of an article for a current or past fashion. You can read a more extensive explanations on these subjects by going to the internet and search for the fashion history this article briefly reviews

Q: How Accurate are your EBay Pictures compared to the product I have bought?

A: We try very hard to represent the Photograph that represents the products we sell on eBay to be true & accurate. However because our inventory maybe 100's or 1,000's of one item sometime there might be a slight difference in the item(s) pulled for your order. Items that are displayed on cards may not be the same display card you may receive. Unless we state in the auction the Exact packaging there is no guarantee you will get the prop used for photographed product. We simple use the best back ground or Prop to show as much detail as we can in the photographs. We spend hours using a professional photographer to bring the best possible picture. If you have any questions about the picture please do not hesitate to contact us & we will be more than happy to explain any questions that maybe the picture does not show to be apparent

Q: What do you mean when you sell in assortments?

A: Assortments are usually sold in dozens or wholesale lots. Basically you will get the designs or items photographed in the auction with an mix of colors & styles that are similar or the same as shown in the auction photo. Assortments are prepackaged and we do not sell individual styles or break the assortments up.

Q: What does it mean when you offer hand-made items?

A: This means the jewelry is made by hand & none of them will be the same because each craftsman has their own unique hand-crafted technique. Since we buy large volume of each item we sell we can not take a photograph of each of the same design. When we list the product as hand-made we can not guarantee that the picture will be 100% as the jewelry you will purchase.
Each item will bear the craftsman own skills & silver smith art that will make each item sometimes slightly unique. The artisans do their very best to craft the ring as the auction as possible so you will not be unpleasantly surprised.

Q: Do you sell wholesale?

A: To buy direct you can go to our affiliate partner for wholesale orders only at the link below, let them know you were referred by ; http://www.newfrescos.com

All Artwork is Copyrighted & is the Exclusive Property of 1accesorios.com^®. Use without Written Authorization is Punishable by Law. 

_** A.OUR SOLE LIABILITY FOR SERVICE FAILURE ON SHIPMENTS, INCLUDING, WITHOUT LIMITATION, OUR FAILURE TO MEET AN AGREED UPON DELIVERY
DEADLINE, IS LIMITED TO A CREDIT (AT OUR OPTION) TO THE PAYOR, UPON PAYOR’S REQUEST, OF THE APPLICABLE FREIGHT CHARGES FOR SUCH Only one credit is permitted per shipment. In the case of multiple-package shipments, the guarantee will apply to every package in the shipment. 
If a service failure occurs for any package within the multiple-package ship-ment on a domestic shipment (including the U.S./Canada transborder shipments), a claim will be filed against the  transportation carrier

WE SHALL IN NO EVENT BE LIABLE FOR LOSS OF MERCHANTABILITY OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR INCOME, WHETHER OR NOT WE HAD KNOWLEDGE THAT SUCH DAMAGES MIGHT BE INCURRED.

B.. A refund, cancellation or credit will not be given if the service failure is caused, in whole or in part, by:
1. The act, default or omission of the Shipper, Consignee or any other party claiming an interest in the shipment.
2. The nature of the shipment, defect, or inherent vice of the product.
3. Failure of the Shipper or Consignee to observe any term contained in this document, including but not limited to improper or insufficient packaging, securing, addressing or marking of any shipment, or the Shipper’s failure to follow any term related to shipments that are not acceptable for transport.
4. Acts of God, weather conditions, environmental or dangerous goods incidents, perils of the air, public enemies, public authorities acting with actual or apparent authority, acts or omissions of customs officials, authority of law, quarantine, riots, strikes, work stoppages or slowdowns, or other labor disputes or disturbances, civil commotions or hazards incident to a state of war, local or national disruptions in ground or air transportation networks or systems due to events beyond our control, disruption or failure of communication and information systems, disruption or failure of utilities, or other circumstances beyond our control.
5. Mechanical delay of aircraft or other equipment failures on all international shipments other than shipments between the continental United States and Canada, and shipments between the continental United States and Puerto Rico.
6. Acts or omissions of any person other than us, including delivery instructions from the Shipper or Consignee that were complied with by us.
7. Compliance with laws, government regulations, orders or requirements, or any cause beyond our control.

D. The following shipments are not eligible for Service Delivery options:
1. Residential Deliveries.
2. Domestic shipments with origination or destination points in Alaska.
3. Shipments containing Dangerous Goods.
4. Jewelry, furs and any item of extraordinary value.

A. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES. We will not be liable for misdelivery, incomplete or otherwise inadequate delivery (including but not limited to failure to follow Shipper or Consignee instructions or failure to collect or properly deliver a payment instrument), non-delivery, missed pickup, delay on international shipments, loss or damage and/or any fines, penalties or other expenses, unless
caused by our sole negligence. We will not be liable for any shipment until the carrier has accepted and taken possession of the shipment.

B. Without limiting the generality of Subsection A, we shall not be liable for any misdelivery, incomplete or otherwise inadequate delivery (including but not limited to failure to follow Shipper or Consignee instructions or failure to collect or properly deliver a payment instrument),
non-delivery, missed pickup, penalties, expenses, delay on international shipments, loss or damage caused, in whole or in part, by:

1. The act, default or omission of the Shipper, Consignee or any other party claiming an interest in the shipment.
2. The nature of the shipment, defect, or inherent vice of the product.
3. Failure of the Shipper or Consignee to observe any requirements or obligations contained in these Terms, including, but not limited to, improper or insufficient packaging, securing, addressing or marking of any ship-ment or, the Shipper’s failure to follow any term related to shipments that are not acceptable for transport.
4. Acts of God, weather conditions, environmental or dangerous goods incidents, perils of the air, public enemies, public authorities acting with actual or apparent authority, acts or omissions of custom officials, authority of law, quarantine, riots, strikes, work stoppages or slowdowns, or other labor disputes or disturbances, local or national disruptions in ground or air transportation networks or systems due to events beyond our control, disruption or failure of communication and information systems, disruption or failure of utilities, civil commotions or hazards incident to a state of war, other circumstances beyond our control, and, for all shipments other than domestic shipments (See Section XII.C.5 GUARANTEED SERVICE), mechanical delay of aircraft or other equipment failures.
5. Acts or omissions of any person other than us, including delivery instructions from the Shipper or Consignee that were complied with by us.
6. Compliance with laws, governmental regulations, orders or requirements, or any cause beyond our control.

C. WE DO NOT GUARANTEE DELIVERY BY A SPECIFIC TIME OR DATE, AND WE SHALL NOT BE LIABLE FOR DELAY OR ANY OTHER FAILURE TO MEET AN AGREED UPON DELIVERY DEADLINE. There are no stopping places which are agreed at the time of tender of a shipment, and we reserve the right to route the shipment in any way, manner or mode we deem appropriate. IN NO EVENT SHALL WE BE LIABLE FOR LOSS OF MERCHANTABILITY OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES DUE TO MISDELIVERY, INCOMPLETE OR OTHERWISE INADEQUATE DELIVERY (INCLUDING BUT NOT LIMITED TO FAILURE TO FOLLOW SHIPPER OR CONSIGNEE INSTRUCTIONS OR FAILURE TO COLLECT OR PROPERLY DELIVER A PAYMENT INSTRUMENT), NON-DELIVERY, MISSED PICKUP, DELAY, LOSS OR DAMAGE WHETHER OR NOT WE HAD KNOWLEDGE THAT SUCH DAMAGES MIGHT BE INCURRED.
D. Shipper and Consignee are responsible for and warrant their compliance with all applicable laws, rules and regulations, including, but not limited to, customs laws, import and export laws, and government regulations of any country to, from, through or over which its shipment may be carried. Shipper and/or Consignee agree to furnish such information and complete and attach to the Air Waybill such documents as are necessary to comply with such laws, rules and regulations. We assume no liability to Shipper, Consignee or any other person for any loss or expense due to Shipper’s and/or Consignee’s failure to comply with this provision.
If we the Shipper do not complete all the documents required for carriage, or if the documents we the Shipper submit are not appropriate for the service or destination requested Shipper hereby instructs us, where permitted by law, to complete, correct or replace the documents for Shipper at Shipper’s expense. However, we are not obligated to do so. If a substitute form of air waybill is needed to complete the receipt or delivery of the shipment, and we complete that document, the terms of the Air Waybill will govern. We are not liable to Consignee or any other person for our actions under this provision.

E. Our liability for damages, including but not limited to those damages arising from or related to misdelivery, incomplete or otherwise inadequate delivery (including but not limited to failure to follow Shipper or Consignee instructions or failure to collect or properly deliver a payment instrument), non-delivery, missed pickup, delay, loss or damage, shall in no event exceed that set forth in the Limitations of Liability (see Section XVI) provisions contained herein.